Priority 13, 1300 and 1800 Inbound Calling Solutions

Inbound Numbers are a great way to entice your customers to call you, whether it be for sales, customer support or general enquiries. There are a range of options available to you, which enable the control of your costs and the level of service provided to your customers. You can bring over your existing service, connect a new service, or even find a "word" number from SmartNumbers™

Bell Networks 13

Bell Networks 13 provides a short, easy to remember 6 digit number for customers to call your business for the cost of a local call. The short number makes Bell Networks 13 an ideal service to use as the main contact number for your customers.

Bell Networks 1300

Bell Networks 1300 is a 10 digit inbound service that can be called from any fixed line service in Australia for the cost of a local call. Call Features can also be added to Bell Networks 1300, providing the same high levels of call management, at a lower cost.

Bell Networks 1800

Bell Networks 1800 allows your customers to contact you from any fixed line service anywhere in Australia for FREE. Now you can also add value added features to help you provide the degree of control and information that you need to manage your customer calls.

Value Added Features Available

• Geographic Manager - The Bell Networks Geographic Management tool allows you to manage how your calls are answered based on where there originated. Calls can be answered in local centres based on Exchange, State or Region based routing.
• Time & Day management - Time & Day Manager allows you to manage where your calls are answered based on the Time & Day your callers contact you. For eg, After Hours.
• Overflow Management - Overflow can be used to manage high call volumes, allowing your calls to be diverted to another site, or service, for eg Busy or No Answer.